PRIVACY POLICY

Effective Date: 07-19-25

Last Updated: 07-19-25

 

Found Forward LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, store, and share your personal information when you use our website https://foundforward.co (the “Site”).

1. Information We Collect

We only collect personal information you voluntarily provide to us. This may include:

·         Your name and email address via contact forms or opt-ins

·         Billing and shipping information when purchasing products or services

·         Any data you submit for inquiries, event registration, or purchases

We also collect data through cookies and tracking tools such as:

·         Facebook Pixel

·         Google Analytics

·         Other marketing or analytics tools

These tools collect anonymized usage data, such as IP addresses, device type, location (city-level), browser info, and behavior on our website.

2. How We Use Your Information

We may use the information we collect to:

·         Respond to inquiries and provide support

·         Process transactions and deliver purchased services or products

·         Improve the Site, analyze performance, and understand user behavior

·         Send you promotional and educational emails (you can unsubscribe anytime)

·         Retarget visitors via ads and create lookalike audiences

3. Sharing Your Information

We do not sell your personal information.

We may share your data with third-party service providers we trust, including:

·         Email marketing platforms (e.g., ConvertKit, MailerLite

·         Checkout and payment processors (e.g., Stripe, PayPal, SamCart)

·         Advertising platforms (e.g., Facebook, Instagram)

·         Web hosting and analytics providers

If required by law, we may also disclose your information to comply with legal obligations.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

·         Personalize your experience

·         Track analytics

·         Enable marketing and remarketing campaigns

You may disable cookies via your browser settings, but this may affect functionality.

5. Data Retention

We retain personal data only as long as necessary for business, legal, or marketing purposes. You may request deletion of your data at any time (see Section 7).

6. Your Rights

If you're located in the EU or California, you may

·         Request access to your data

·         Request correction or deletion

·         Object to processing for marketing

·         Withdraw consent at any time

To request access, correction, or deletion, email us at support@foundforward.com.

7. How to Opt-Out or Unsubscribe

You can unsubscribe from marketing emails via the unsubscribe link in our emails or by contacting us directly.

8. Security Measures

We take appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn we have done so, we will delete it immediately.

10. International Users

Our website is operated in the United States. If you are visiting from outside the U.S., please note that your data will be processed and stored in the U.S.

11. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Found Forward LLC

Asheville, NC, USA

Email: support@foundforward.com